Important: the factory restore image is OS 2.9.1 without the patch applied. All HC-series controller models ship with a Control4 OS 2.9.1 runtime image that has been updated with the new security certificates.These controllers bear a sticker indicating OS 2.10.2 is installed. All EA-series controllers shipped from Control4 after May 20 already have Control4 OS 2.10.2 (or later) runtime and factory restore image preloaded, including this security certificate update.These new certificates become active starting on Tuesday, May 22. Installed Controllers-Control4 has already updated security certificates on primary controllers that were connected to our cloud infrastructure and “checking in” since May 9, 2018.(Control4 has notified customers by email of the need to update starting on May 17 with this message.) Customers-Control4 system owners must use the updated Control4 mobile app, already available in the iOS and Android app stores as versions iOS: 2.10.3.9 and Android: 2.10.2.43.We have moved a new certificate authority provider, requiring new security certificates in our products and tools.
On May 22, 2018-coinciding with the release of Control4 OS 2.10.2-all past versions of Composer Pro must be manually updated with new security certificates.Ĭontrol4 secures remote access to homes using the same technology as online payments, banking and other secure online services: SSL encryption based on a trusted certificate authority.
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